At 99group, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously every day. This policy clearly explains how we collect, use, store, and protect your personal data as a member of our platform.
Acceptance confirmation: By using the 99group platform, registering a new account, or continuing to use it after any changes to this policy, you are deemed to have read and agreed to all terms in this Privacy Policy. Please read this document carefully and contact our customer support if you have any questions.
Your trust is 99group's most valuable asset. We understand that when you register and provide your personal information to us, you are placing great trust in how we handle that data. That is why this Privacy Policy is written in clear, plain language — not filled with confusing legal jargon.
This policy applies to all information collected through the 99group website, mobile app, and any communication channels between you and our platform. We are committed to ensuring your personal data is managed responsibly, transparently, and securely in accordance with internationally recognised data protection standards.
99group collects your personal information through several methods, depending on how you interact with our platform. All data collection is carried out transparently and for specific purposes.
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Registration form, KYC |
| Contact | Email address, phone number | Account registration |
| Finance | Bank account details, e-wallet information, transaction records | Deposits & withdrawals |
| Technical | IP address, device type, web browser, cookie data | Automatically during use |
| Games | Game history, betting, wins, losses | Platform activity |
Note: We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as biometric information or medical records unless required by law in specific circumstances.
Every piece of information we collect is used for a clear and legitimate purpose. 99group will not use your data for any purpose other than those stated below without first obtaining your consent.
Marketing Communications: You may withdraw consent to receive marketing communications at any time by contacting our support team or using the unsubscribe link in our emails. Withdrawing consent will not affect important account-related communications.
Your data security is our absolute top priority. 99group continuously invests in cutting-edge security infrastructure to ensure your personal information is always protected against any threat.
Security Alerts: In the event of any data breach affecting your information, 99group will notify you within the timeframe required by law and take immediate action to contain the situation.
99group does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information will only be shared under the limited circumstances stated below.
Third-Party Partners: All third parties with whom we share data are required to adhere to privacy standards equal to or stricter than this policy. We conduct due diligence before entering into any agreement with a service provider.
99group uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
As a 99group member, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete information in your account.
Under certain circumstances, you may request that your personal data be deleted from our systems.
You may request a restriction on the processing of your data in certain situations while awaiting the outcome of a dispute.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without conditions.
How to Exercise Your Rights: To exercise any of the above rights, please contact the 99group customer support team via email at [email protected]. We will process your request within 30 business days.
99group enforces a strict zero-tolerance policy against the use of our platform by individuals under the age of 18. We will not knowingly collect or process personal data from minors.
99group reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.
Have a Question? If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us at [email protected]. Our privacy team is ready to assist.
Every security feature we build serves one purpose: to ensure you can play with peace of mind, free from worry about the safety of your data and funds.
All data transmitted between you and the 99group platform is protected with military-grade encryption. Your personal and financial information cannot be intercepted during transmission.
Our KYC process is designed to verify your identity quickly and securely. Documents you submit are processed in a protected environment and accessed only by authorized personnel.
Enable 2FA on your account for an extra layer of protection. Even if someone knows your password, they still cannot log in without the verification code sent to your phone.
Our fraud detection system operates around the clock to monitor every transaction. Any unusual activity will be flagged and investigated immediately to protect your account.
99group operates in accordance with strict international compliance standards. Our privacy policy is reviewed regularly by legal experts to ensure it remains current and up to date.
This is our promise: your personal data will never be sold, rented, or shared with advertisers or third parties for marketing purposes. Your information belongs to you.
With comprehensive privacy protection and guaranteed data security, you can focus entirely on the best gaming experience. Join over 100,000 members who have already trusted 99group.